InstantCARE

Talk to a doctor by video or phone. Get advice and clear next steps.General and specialist consultations, closer to you.

WhatsAppFaceTimeGoogle MeetPhone call
A REAL CONVERSATION. FROM YOUR OWN SPACE.
✚Care feels closer here.Online doctor consultations · Illustration
◉   Online doctor consultations✧   Video or phone appointments♡   Discuss your health concerns⌁   Follow-up care
HOW IT WORKS

Your appointment,
step by step.

Step 1

Sign up

Create your account with your name, phone number, email and password.

Step 2

Log in

Sign in to your patient dashboard and complete your profile.

Step 3

Choose your appointment

Check the calendar for available dates, then select a time that suits you.

Step 4

Choose how to speak

  • WhatsApp
  • FaceTime
  • Phone call
  • Google Meet
Step 5

Review your booking

Review your date, time, doctor and consultation method.

Step 6

Receive your confirmation

Find your appointment date, time, doctor and call method in your dashboard.

How it works

Your appointment,
step by step.

From sign-up to your doctor.

Step 1

Sign up

Create your account with your name, phone number, email and password.

Step 2

Log in

Sign in to your patient dashboard and complete your profile.

Step 3

Choose your appointment

Choose a date
Mon12Tue13Wed14Thu15
9:00 am10:30 am12:00 pm
Example availability
Step 4

Choose how to speak

  • WhatsApp
  • FaceTime
  • Google Meet
  • Phone call
Step 5

Review your booking

Review your date, time, doctor and consultation method.

Published appointment slots are confirmed automatically when you book.
Step 6

Receive your confirmation

Find your appointment date, time, doctor and call method in your dashboard.

Reschedule, cancel or contact an agent through Manage appointment.
CHOOSE YOUR CARE

Care for
your needs.

General and specialist consultations, with support alongside clinic care.

General care

Discuss health concerns with a qualified doctor.

Specialist care

Your specialist appointment is scheduled after your initial consultation.

Alongside clinic care

Online advice can complement clinic visits, examinations and investigations.

See how it works
THE INSTANTCARE JOURNAL

Clear words.
Better understanding.

Health information and updates from our team.

FROM OUR DOCTORS

Health notes from our doctors

Practical health articles will be published here after review by our doctors.

A FEW THINGS YOU MIGHT BE WONDERING

Let’s clear
things up.

What can I do with InstantCARE today?+

Complete your profile and choose a doctor’s published appointment slot. Your booking is confirmed automatically. Consultations take place via WhatsApp, FaceTime, Google Meet, or phone call. Online payments are not currently available.

How do online consultations work?+

Choose an available appointment. Your booking is confirmed immediately for a consultation via WhatsApp, FaceTime, Google Meet, or phone call. We will share the agreed call details before your appointment.

Can I install InstantCARE on my phone?+

Yes. InstantCARE is a web app that you add to your home screen, not an APK download. Open the site in Chrome or Edge on Android or desktop, or Safari on iPhone. When your browser supports installation, the Install InstantCARE button opens its installation prompt.

What if I need urgent medical help?+

InstantCARE is not an emergency service. For urgent or life-threatening symptoms, contact your local emergency service or go to the nearest emergency department.

HERE’S TO FEELING MORE LIKE YOU.

Your next step to
feeling better.

Good care starts with a conversation.

Manage appointment

WELCOME TO INSTANTCAREInstantCARE

Patient sign up

Your doctor, just a click away.

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